The following employment and volunteer opportunities are available:
Also visit Indeed.com for all of our RCT employment opportunities.
About RCT: Based in the Northeast Kingdom of Vermont, Rural Community Transportation (RCT) is a nonprofit organization working to ensure that our community members have access to medical appointments, school, work and local programs, services and resources, by offering bus, van and volunteer driver services throughout our rural communities in Caledonia, Essex, Lamoille and Orleans counties.
Position: RCT’s Call Center receives hundreds of requests from community members each day for non-emergency transportation. Customer Service Representatives answer incoming calls and schedule rides to meet client transportation needs, while providing consistently excellent customer service to all RCT passengers and maintaining positive relationships with volunteer drivers and staff.
Requirements and Qualifications: All Call Center staff must be committed to meeting RCT’s high standards of customer service to our community and to working toward our mission to provide safe, reliable, accessible and affordable transportation services to the communities we serve. Customer Service Representatives must also have strong communication and problem-solving skills, and the ability to maintain a calm and professional demeanor while managing multiple tasks in a busy work environment. Previous customer service and/or dispatching experience are preferred qualifications; however, candidates with relevant skills, training and experience will be considered.
Please note that this is a safety-sensitive position, subject to pre-employment and random substance testing.
Compensation and Schedule: This is a full-time position offering a competitive rate of pay and benefits, including health, dental and vision insurances, as well as vacation, sick and holiday pay, access to the Employee Assistance Plan and eligibility to participate in the 403(b) retirement plan. This position will be based in the Lyndonville RCT office, with a 40 hour/week schedule Monday – Friday, from 9:30 am – 6:00 pm, and shares responsibility for after-hours on-call coverage on a rotating basis.
To Apply: Please email your application materials (resume and cover letter) or mail via USPS to RCT Human Resources, 1677 Industrial Parkway, Lyndonville, VT 05851.
Rural Community Transportation, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, sexual orientation, gender identity, genetic information, HIV-positive status, ancestry, place of birth, citizenship status, veteran/military status, crime victim status, or any other characteristic protected by federal, state or local laws. This policy applies to all of RCT’s terms and conditions of employment.
Job Type: Full-time
Volunteer drivers provide a vital connection to individuals in their community by giving a ride to medical, social services, or other daily needs. If you have access to a reliable vehicle, enjoy driving and meeting people, become a volunteer driver! Drivers are offered reimbursement at the standard IRS mileage rate for each trip. It’s a great way to feel good, giving back to your community.
When you become a volunteer driver for RCT, you provide cost effective transportation to community members in need of a ride.
As a volunteer driver, you decide how often you can offer transportation. Most trips are centered on medical needs, providing access to appointments like dialysis, radiation treatment, physical therapy and more. You may also provide access to other appointments, rides to senior centers, affordable food locations, counseling, prevention treatment, or various human services programs.
While most appointments are local, others can be as far as Dartmouth or Boston. You can determine the range of transportation service you are able to provide.
Please call RCT at (802) 748-8170 or email for more information.
Rural Community Transportation, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, sexual orientation, gender identity, genetic information, HIV-positive status, ancestry, place of birth, citizenship status, veteran/military status, crime victim status, or any other characteristic protected by federal, state or local laws. This policy applies to all of RCT’s terms and conditions of employment.