RCT offices are open Monday through Friday except holidays from 7:30 am to 4:30 pm. RCT offices are not open on the following Federally designated Holidays: New Years Day, Martin Luther King Day, President’s Day, Memorial Day, July 4th, Labor day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day . The offices are also closed on the Day after Thanksgiving. Transportation services previously scheduled for these days will be provided.
RCT is a transportation brokerage that uses all modes of transportation including buses, cars, taxis, vans, and volunteer drivers. We service a wide range of passengers through several programs as well as providing rides to the general public.
As the Medicaid broker for Caledonia, Essex, Lamoille, and Orleans counties, RCT coordinates medical trips for Medicaid eligible residents.
RCT also provides coordinated transportation services for the Area Agency on Aging, Adult Day Services, Northeast Kingdom Human Services, Central VT Council on Aging, Out and About, Reach Up and the Northeast Kingdom Community Action.
The moving force of RCT is our volunteer driver network. As it has in the past, the demand for service continues to increase the volunteer driver network, allowing RCT to bring people in from the outlying areas to the more heavily populated service centers.
RCT’s service area includes Essex, Caledonia, Orleans and Lamoille counties of Vermont. RCT’s main office is in St. Johnsbury, Vermont with branch offices in Newport, Vermont and Morrisville, Vermont. Through all of our programs RCT schedules an average of over 200,000 rides a year.