The following employment and volunteer opportunities are available:
RCT’s Call Center receives hundreds of calls every day from community members in need of transportation. Customer Service Representatives are essential to fulfilling RCT’s mission to provide safe, reliable, accessible and affordable public transportation services to the communities we serve, by answering incoming calls and scheduling rides to meet client transportation needs, while providing consistently excellent customer service to our clients.
Requirements for the position include a commitment to customer service, strong communication and problem-solving skills, and the ability to maintain a calm and professional demeanor while managing multiple tasks in a busy work environment. Previous customer service and/or dispatching experience are preferred qualifications; however, candidates with relevant skills, training and experience will be considered.
This full-time position offers competitive pay and benefits, including health, dental and vision insurances, as well as vacation, sick and holiday pay, access to the Employee Assistance Plan and eligibility to participate in the 403(b) retirement plan. This position will be based in the Lyndonville RCT office, with a 40 hour/week schedule Monday – Friday, from 9:30 am – 6:00 pm, and shares responsibility for after-hours on-call coverage on a rotating basis.
To apply, please email your application materials (resume and cover letter) or mail via USPS to RCT Human Resources, 1677 Industrial Parkway, Lyndonville, VT 05851.
Van/Bus Drivers provide transportation to passengers with a variety of service needs, as well as fixed-route service to the general public. Full-time van/bus driver positions are currently available, with late-morning to late afternoon/early evening schedules, Monday – Friday; all drivers are required to work occasional weekend hours, on a rotating basis.
Previous commercial driving experience is preferred. CDL is not required; however, this is a preferred qualification and RCT will provide training and support to assist employees in obtaining a CDL with passenger endorsement. Pre-employment and periodic background checks and drug screening are required.
Wages start at $14/hour for non-CDL drivers and $15/hour for drivers with a CDL and passenger endorsement. Full-time compensation also includes paid time off and insurance benefits.
Are you interested in joining the RCT team as a Van/Bus Driver and helping to connect people to critical community resources and services? Please email your resume to firstname.lastname@example.org or mail via USPS to RCT Human Resources, 1677 Industrial Parkway, Lyndonville, VT 05851.
Volunteer drivers provide a vital connection to individuals in their community by giving a ride to medical, social services, or other daily needs. If you have access to a reliable vehicle, enjoy driving and meeting people, become a volunteer driver! Drivers are offered reimbursement at the standard IRS mileage rate for each trip. It’s a great way to feel good, giving back to your community.
When you become a volunteer driver for RCT, you provide cost effective transportation to community members in need of a ride.
As a volunteer driver, you decide how often you can offer transportation. Most trips are centered on medical needs, providing access to appointments like dialysis, radiation treatment, physical therapy and more. You may also provide access to other appointments, rides to senior centers, affordable food locations, counseling, prevention treatment, or various human services programs.
While most appointments are local, others can be as far as Dartmouth or Boston. You can determine the range of transportation service you are able to provide.
Please call RCT at (802) 748-8170 or email for more information.
Rural Community Transportation, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, sexual orientation, gender identity, genetic information, HIV-positive status, ancestry, place of birth, citizenship status, veteran/military status, crime victim status, or any other characteristic protected by federal, state or local laws. This policy applies to all of RCT’s terms and conditions of employment.